Sr Manager Operations Opening in Fortune 500 Listed Organisation in Noida

Job Title: Sr Manager Operations

Company Name: Fortune 500 Listed Organisation in Noida

Experience in years: 8-12 Yrs

Role : Sr. Manager-Lending

Job Description
Sr. Manager Operations – Lending will be responsible for following functions:
• Will be heading and providing functional leadership to the operations of the BPO team of around 75-100.
• Overall accountability for the entire lending operation of multiple customers with multiple shift operations.
• To manage the operational activities and challenges of allocated BPO divisions and ensure resources match workloads to provide cost effective, high quality service within agreed SLAs and timeliness.
• Establish mechanisms to ensure enhancement in the overall productivity, volume and competence levels of the lending division through strategic interventions.
• Create, mentor and lead an effective team of Operations Managers / Senior Managers.
• Build and maintain effective long-term relationships with key members of the client team.
• Focus on areas of non-conventional growth and/or revenue streams.
• Be prepared to innovate and actively seek out-of-the-box solutions.
• Identify opportunity for growth of the product and participate in transitions.
• Driving best practice sharing through processes

Desired Profile
Sr. Manager Operations – Lending must have below mentioned skills:
• Excellent English communication skills, both written and oral
• Strong leadership skills, should have managed the team of 50+
• Preferably an MBA or Post Graduate Diploma in Management from an institution of repute
• 6-8 years of work experience in BPO, of which at least 5 years in a Sr. Management role.
• High on initiative and ability to manage ambiguity
• Preferably who have handled BPO operations like Mortgage
• Ability to conduct independent financial analysis
• Skilled in strategy and business development
• Must be energetic, enthusiastic, and able to work in a fast-paced environment

Salary Range: As per industry Standards

Job Location: Noida

Apply Email: amit@recruitingpundits.co.in

Contact number : 9810039970

Many Thanks,
Amit Mehta
Recruiting Pundits
9810039970, 9899710326
0120-4207491